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General Conditions

1. Preamble
Online travel solutions s r.o. (limited company) with the head office at: Prague 2, Žitná 1578/52, post code: 120 00, Company ID No.: 27459454, registered in the Register of Companies administered by the Municipal Court in Prague, file No.: C 112980 (hereinafter the “Agent”) is an operator of the web server Yonad.cz available at the website address (URL) http://www.Yonad.cz (hereinafter the "Server").

2. Description of Yonad.cz service
The Yonad.cz server contains an advertising area where users can learn about offers of accommodation, conference services and package of services in accommodation facilities through a booking system arranging for the users booking of accommodation in such accommodation facilities.

Yonad.cz acts as an intermediate stage between hotels and users with the aim to provide for its users the possibility of online accommodation searching and booking among the offers of the accommodation facilities that are registered on the Server. It means that the users can search for accommodation facilities according to the required criteria that can include specification of a region, town, district, type of accommodation (suite, hotel etc.), price and term. This searching is based on the compliance between the criteria selected by the user and an offer of an accommodation facility. The client concludes a contract directly with an accommodation facility by the booking; such accommodation facility is then responsible for providing the offered service and all related rights. Once the booking is completed, the client will receive from the Agent all contact information of the respective accommodation facility in which the service has been agreed upon and a summary of data on the booking made.

The Yonad .cz is based on information provided by accommodation facilities.
It means that the provider bears no responsibility for its correctness, interruption or failure to provide it.

3. Confidentiality
Yonad.cz honours and respects ethic rules and pays attention to its users’ privacy protection. Yonad.cz undertakes to protect the personal data provided in accordance with the rules stipulated below.

Personal data provided by the user can only be disclosed to third parties if such disclosing is necessary for the purposes of booking through Yonad.cz Server and providing the related services and information.

The Yonad.cz Server adheres to strict safety regulations regarding personal data protection that are in conformity with European legislation.

4. Client identification and booking
When the booking is confirmed, a credit card number is required from the client for the sole purpose of client’s identity identification. A symbolic sum in the amount of CZK 10 from the client’s card is blocked for a short period at the same time. Any other sum, even in the future, cannot be debited from the given credit card in connection with this identification. The identification takes place through a secured server of our cooperating bank (Česká spořitelna a.s.) and the client’s credit card data are not and will not be available for any other third parties.
The accommodation facility in which booking has been made can additionally require credit card data directly from the client for securing purposes. The accommodation facility reserves the right to carry out preliminary authorization of your credit card or for depositing an advance payment even before your arrival.

5. Price for services
The services provided through the Yonad.cz Server are free of charge. The prices for accommodation are not increased compared with the standard prices of the accommodation facility and no booking or administration fees are charged.

6. Cancellation conditions
Booking carried out within the Yonad.cz system is binding and is governed by the terms and conditions specified by the accommodation facility.
If cancellation of a booking made is required, it is necessary to follow the instructions specified in an e-mail message delivered together with a booking confirmation. If a stay should be cancelled in accordance with the cancellation conditions specified by the accommodation facility, no cancellation fees will be charged. It means that it is always necessary to read the cancellation terms and conditions of the given accommodation facility carefully.
In case that booking is to be cancelled after the expiration of a specified period or if the client does not come, the accommodation facility is entitled to demand cancellation fees (the amount of cancellation fees usually equals to a price for one night in case of cancellation of booking later than 3 days before planned arrival or in case of no show). The accommodation facility usually reserves the ordered capacity till 6 p.m. on the day of start of the stay.
Yonad.cz will charge you no cancellation fees.

7. Guarantee
Yonad.cz Server has been established with applying maximum possible care. Our services are based on the information provided by accommodation facilities; for that reason, such accommodation facilities bear full responsibility for correctness of such information. The accommodation facilities may change the information as to prices, availability and occupation any time. It means that Yonad.cz Server bears no responsibility for correctness of individual data, their up-to-date character or absence. It is advisable to verify the information provided.

Online travel solutions is registered in the Czech Republic and the legislation of the Czech Republic applies to its services.

Copyright © 2006 - 2009 Online Travel Solutions s.r.o.

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